Currently reviewing resumes for a friendly, dependable, well organized individual to work in a fast paced environment for a well established Facility Services provider.

Fluent in speaking, reading & writing Korean a plus.

Job responsibilities include, but not limited to:

- Coordinating service request from customers with operations department
- Resolving customer complaints
- Communicating with onsite personnel for customer request
- Scheduling project work and special service requests with customers and operations department
- Record inspection and daily activities in operations software and CRM
- Communicate quotes from sales and service personnel to customers
- Must be proficient in Microsoft Office, especially Word, Excel, and PowerPoint
- Must be proficient working on the internet and with cloud-based programs
- Occasionally visiting sites throughout the Baltimore/Washington Metro area to meet customers and perform quality control inspections

Bonuses available for meeting performance and customer service goals.

Additional benefits package available

For more information or to apply for this position, please email and attach a resume and cover letter to paul@xmaxmarketing.

No phone calls, please.