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Admin / Customer Support Technician
Job Description ¡× Provides training and technical assistance to merchants and agents ¡× Responsible for troubleshooting of terminal and POS computer hardware and software ¡× The position requires interaction with customers helping them resolve their technical issues through electronic medium such as email or phone.
Qualification ¡× Good oral & written communication skills ¡× Accurate data entry, proofreading and typing skills ¡× Proficient with Microsoft Excel and Word ¡× Detail oriented and with a methodical approach to tasks ¡× Needs to work efficiently and accurately under pressure ¡× Strong sense of responsibility for assigned tasks as well as for departmental tasks ¡× Bilingual in Korean and English
Benefits ¡× Health Insurance ¡× Paid Time Off ¡× 401K
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